Retail
Our unified commerce expertise ensure a cohesive and efficient experience across all channels for both your business and your customers.
Our Parterships
We are proud to be the leading POS Partner for Shopify APAC and the first and only agency partner for NewStore in APAC.
Point Of Sale (POS)
Leveraging our deep industry experience, we've identified the inefficiencies in traditional POS systems and are committed to transforming them for better elevated customer and employee experiences.
Shopify POS
NewStore
Strategic Consultation
We recognise that every business has unique needs, which is why we conduct thorough discovery across all aspects of your operations to create a comprehensive unified commerce strategy. Through strategy sessions and in-store visits, we identify current challenges, areas for optimisation, and future growth opportunities.
Discovery Sessions & Operational Alignments
In Store Visits & Audits
Custom Extension Development
Strategic Planning Sessions
Migration & Implementations
Once we have a finalised implementation plan through discovery, we move into the actual implementation phase and rolling out the first stores onto your new platform. For a small retailer this could be all stores once or a selected few to trial the new solution and hardware during the the phase one rollout.
Hardware Ordering & Preparation
Scheduling of Retail Installs & Initial Setup
Initial Transactions & User Flow Testing
Phase 1 Store Launches
Support & Training
Our support offering is designed to be flexible to your business needs, using a subscription model for continued support across your retail team. The model is based around the number of stores and level of service you would like us to assist with, see below for some of the ways we can help.
Staff Training & Documentation
Hyper Care & Ongoing Live Support
New Store & Hardware Setups
Configuration Reviews & Optimisation
Strategic Planning Sessions
Innovative Technology
Empower customers to scan barcodes, check size availablity and inventory.
Reduced Wait Times & Staff Workload
Enhanced Marketing Insights
Increased Online Sales
Loyalty Plus
Enhance your loyalty experience with tiers, points, gifts and rewards from Yotpo
Increased Customer Retention & Higher Average Order Value
Data-Driven Insights & Quick Implementation
Improved Customer Experience
Mobile Wallet
Loyalty and membership cards, promo coupons and push notifications.
Increased Revenue & User Acquisition
Reduced Liability & Boosted Foot Traffic
Enhanced Customer Experience
Express Checkout
Bulk scan items with RFID at checkout and integrate with leading providers.
Faster Processing Time
Improved Accuracy
Reduced Loss Prevention
Staff Notifications
Keep your retail staff informed and responsive with customer activity alerts and internal messaging.
Enhanced Staff Communication
Prompt Customer Request Handling
Seamless Integration
