Privacy Policy
About this policy
DotCollective ANZ Pty Ltd (ABN 81 611 993 269) (we, us, or our) is committed to protecting the privacy of the people who visit and interact with our website. This policy explains how we collect, hold, use, and disclose personal information through our website at dotcollective.com.au, and how we comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
This policy applies to our public website only. Information we handle in our capacity as a service provider to our clients, is governed by separate terms and the relevant client agreements.
By using our website, you agree to the collection, use, and disclosure of your personal information as described in this policy.
The personal information we collect
Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable. The kinds of personal information we collect through our website are set out below.
Information you provide to us
Your name, email address, telephone number, company name, and role, when you complete an enquiry, service enquiry, or contact form.
Your company's annual revenue, where you choose to provide it on a form.
The content of any message, brief, or correspondence you send to us, including any information you submit through a contact, newsletter, or service enquiry form.
Your email address when you subscribe to our newsletter or marketing updates.
Your name, contact details, work history, and any other information contained in your application when you apply for a role or express interest in working with us.
Information we collect automatically
When you visit our website, we collect certain information automatically through our servers and analytics tools, including the following.
Your internet protocol (IP) address and approximate location.
Your device type, operating system, and browser type.
How you use our website, including the pages you view, the links you select, the time you spend, your click behaviour, the date and time of your visit, and the website you came from.
Cookie identifiers and similar technical identifiers, as described in the cookies section below.
Sensitive information
We do not seek to collect sensitive information, such as information about your health, race, or political opinions, through our website. If you provide sensitive information to us voluntarily, we will only use it for the purpose for which you provided it.
Cookies and website analytics
Our website uses cookies and similar technologies. A cookie is a small text file that a website stores on your device to help the site function and to understand how visitors use it. We use cookies for the following purposes.
To enable core website functionality and remember your preferences.
To measure and analyse website traffic and performance using analytics tools such as Google Analytics.
You can control or disable cookies through your browser settings. If you disable cookies, some parts of our website may not function as intended.
Embedded content and third-party services
Some pages on our website include content and services provided by third parties, such as embedded videos, maps, fonts, social media feeds, and analytics or marketing pixels. When you view a page that includes this content, your browser connects directly to the third party. This means your IP address and information about your device and browsing may be shared with that provider, whether or not you interact with the content.
We use this content on the basis of our legitimate business interests, and we take reasonable steps to use reputable providers. The handling of any information collected in this way is governed by the privacy policy of the relevant third party, and we encourage you to read it.
How we collect your personal information
We collect personal information in the following ways.
Directly from you, when you complete a form, subscribe to updates, apply for a role, or otherwise correspond with us.
Automatically, through cookies, analytics tools, and server logs when you use our website.
From third parties, such as our analytics and marketing providers, where you have interacted with our content on their platforms.
Where it is reasonable and practicable to do so, we will collect personal information directly from you.
Why we collect, hold, use, and disclose your personal information
We collect, hold, use, and disclose personal information for the following purposes.
To respond to your enquiries and provide the information or services you request.
To assess and respond to applications for employment or engagement.
To send you marketing communications and updates, where you have subscribed or where we are otherwise permitted to do so.
To operate, maintain, secure, and improve our website.
To comply with our legal and regulatory obligations.
We will only use or disclose your personal information for the purpose for which it was collected, for a related purpose you would reasonably expect, or where you have consented or the law otherwise permits or requires it.
When we disclose your personal information
We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.
We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, or warrant, during a legal proceeding or in response to a law enforcement agency request.
We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of DotCollective ANZ Pty Ltd, its customers or third parties.
Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.
If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.
By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.
Before disclosing personal information overseas, we take reasonable steps to ensure the recipient handles it consistently with the Australian Privacy Principles, or we obtain your consent.
Automated decision-making
Our website does not use your personal information to make automated decisions that produce legal effects, or that otherwise significantly affect your rights or interests. If we introduce any such automated decision-making, we will update this policy to describe the kinds of personal information used and the nature of those decisions, consistent with our obligations under the Privacy Act 1988 (Cth).
Direct marketing
Where you have subscribed, or where we are otherwise permitted to do so, we may send you marketing communications about our services, insights, and events. Every marketing email we send includes a simple way to unsubscribe. You can also opt out at any time by contacting us using the details below. We handle marketing communications consistently with the Privacy Act 1988 (Cth) and the Spam Act 2003 (Cth).
How we hold and protect your personal information
We hold personal information in electronic form on systems operated by us and by our service providers. We take reasonable steps to protect personal information from misuse, interference, and loss, and from unauthorised access, modification, or disclosure. These steps include technical and organisational measures such as access controls, encryption in transit, and staff confidentiality obligations.
We retain personal information only for as long as we need it for the purposes described in this policy, or as required by law. When we no longer need it, we take reasonable steps to destroy or de-identify it.
If we experience a data breach that is likely to result in serious harm, we will respond in accordance with the Notifiable Data Breaches scheme, including notifying affected individuals and the Office of the Australian Information Commissioner where required.
Children's data
Our website is not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information without the consent of a parent or guardian, please contact us using the details below, and we will take reasonable steps to delete that information.
Accessing and correcting your personal information
You may request access to the personal information we hold about you, and ask us to correct it if it is inaccurate, out of date, incomplete, irrelevant, or misleading. To make a request, contact us using the details below, and we will respond within a reasonable period. In most cases there is no charge for making a request, although we may charge a reasonable fee for retrieving and providing access to certain information. If we refuse a request, we will explain our reasons in writing, except where it would be unreasonable to do so.
How to make a privacy complaint
If you believe we have breached the Australian Privacy Principles, or otherwise mishandled your personal information, you can make a complaint to us. Contact our privacy officer using the details below, setting out the nature of your complaint. We will acknowledge your complaint and aim to resolve it within a reasonable period.
If you are not satisfied with our response, you can refer your complaint to the Office of the Australian Information Commissioner.
Website: www.oaic.gov.au.
Telephone: 1300 363 992.
Links to other websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to read the privacy policy of any website you visit.
Changes to this policy
We may update this policy from time to time to reflect changes in our practices, technology, or legal obligations. The current version will always be available on our website, and the effective date is shown below. We encourage you to review this policy periodically.
Contact us
To contact us about this policy, to make a privacy request, or to raise a complaint, get in touch via our contact page.
Effective date: 26 June 2026.