Commerce Audit
Know Before You Build
Most commerce problems are misdiagnosed. Brands invest in redesigns when their problem is conversion logic. They migrate platforms when their real issue is operations. The Commerce Audit is DotCollective's diagnostic program: a structured, expert-led assessment that maps exactly where your commerce operation is winning, losing, and leaving money on the table. You receive a prioritised Friction Map and a roadmap that tells you what to fix first, what to fix next, and what to stop doing entirely. It's also the natural entry point for any client who isn't sure which program they need.
This Program Delivers
- De-Risk Every Investment
- Accelerate Revenue Performance
Used by companies like
Program features
Every program is tailored to your situation. These are the core components we typically deliver.
Is this program right for you?
Answer yes to any of these and this program is probably the right starting point.
You know something is wrong with your commerce operation but you're not sure what to fix first
You're about to make a significant investment and want to make sure you're solving the right problem
A previous agency delivered work that didn't move the metrics and you want an independent view
New ownership, leadership, or investment requires a clean baseline before the next phase
What comes next
The Commerce Audit always surfaces a clear next program. That's the point. Most commonly it leads to Experience Elevation (experience gap), Platform Migration (wrong infrastructure), or Conversion Accelerator (conversion underperformance). For brands in serious trouble, it leads to Commerce Turnaround. The audit tells you which.
More Fix Programs
Diagnose problems, rescue failing platforms, and elevate underperforming experiences.
Tell us where you are.
We'll tell you which program fits.
A 30-minute discovery call is enough for DC to map your situation to the right program — or tell you honestly if we're not the right fit. No pitch deck. No obligation.